Thanks for letting me know!
I'm so glad you're interested in understanding the customer journey! This is one of those topics that can feel overwhelming or "salesy," but I love approaching it from a relationship-building perspective - it's really about creating genuine connections and understanding how people naturally move from discovering you to becoming loyal fans.
Keep an eye on your inbox - I've got some cozy ideas brewing.
In the meantime, you might enjoy the following:
Your business bestie,
Amanda